What We Collect and Why
When you open an account we ask for your phone number, a password, and basic identity details so we can verify withdrawals and meet local legal requirements where they apply. Payment data—your bKash, Nagad or Rocket transaction references—flows through those providers; we log the amount and
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timestamp to match deposits and payouts but we never store your wallet PIN or full account credentials. Device information, including IP address, browser type and operating system, helps us spot suspicious login patterns and block automated access. We set cookies to keep you signed in across
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sessions and to remember your language and layout preferences; you can delete cookies in your browser settings though some features may stop working if you do. Support chat transcripts and email threads stay on file so our team can pick up where the last agent left
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off without making you repeat your issue. We retain transaction records and account activity logs as long as your account remains active, then archive them for the period local regulations require before final deletion. All of this sits on servers outside Bangladesh; access depends on your
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local law and whether your region permits online gaming platforms. We do not sell your data to third parties, and we share information only when payment processors, fraud-detection tools or legal authorities require it. If you want to see what we hold, request a correction, or
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ask us to delete your account and associated records, contact support through the channels listed on this page and we will respond within a reasonable timeframe.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.